I’M MOVING
Set up the new address.
- Complete new service address
- Requested products
- Preferred installation date
- Current provider, if applicable
MOVING & SWITCHING
Make Your Next Connection A Better-Fitting Start.
Moving home or switching providers? Explore Internet and optional TV offers for your next step. We’ll call to review availability, installation requirements and timing for your household.
Serving households across BC, AB, SK & MB
PLAN THE HANDOFF
A simple timeline for a smoother start.
Installation timing is never confirmed by the website alone, so start early and keep the preferred date visible in your request.
- 1WHEN YOU KNOW THE ADDRESSSubmit the complete new service location
Include the unit, apartment or suite number whenever the new home has one.
- 2BEFORE MOVE DAYReview the plan details on your callback
Talk through the provider, product, pricing, equipment and important conditions.
- 3WHEN YOU ARE READYProceed through the approved order process
The provider or fulfilment team confirms acceptance and installation details.
I’M SWITCHING
Reconsider the current setup.
- Current provider
- What you want to improve
- Products the household needs
- Complete current service address
YOUR PREPARATION LIST
Have the practical details ready.
READY FOR THE NEXT ADDRESS?
Plan Your Move or Switch With a Call
Give us the practical details and we’ll call you to discuss the available plans and next steps.